EEOC Releases New Studies Highlighting Success of Agency’s Online Mediation Program
The Equal Employment Opportunity Commission (EEOC) has made public two new studies prepared by independent researchers showing that the agency’s shift to virtual or remote mediation, prompted by the COVID-19 pandemic, has been a success. In fact, the reports indicate that the EEOC’s online dispute resolution is, in some respects, even more popular than the agency’s traditional mediation program. Members...